Having this kind of 3pl working with you it allows to have your orders, inventory, and customer information all in one place. A tech enabled 3PL is a technology company that has developed streamlined shipping and fulfillment. Fulfillment software is also connected to the 3PL’s warehouse and fulfillment processes for real-time visibility into order tracking information, inventory levels, and so much more.
First reason, it saves time and automates the process.The fulfillment software eliminates any manual intervention which could cause incorrect data entry. A 3PL’s technology integrates with your online store and our warehouse staff, so they are alerted as soon as an order is placed. Each step is tracked and updated in real time, so you can view each step of the order fulfillment.
Secondly, it reduces errors. Data entry errors can happen, but when it does it can cause a lot of problems in the long run. It can lead to returns, exchanges, replacements, and expedited shipping which can be frustrating to your customer.
Lastly, it improves customer services. If there is a customer who asks you a question about their order, you will be able to answer confidently with up-to-date information given to you in our software.