Ecommerce Fulfillment Services
Why should you hire CDL Logistics to handle your eCommerce and B2B fulfillment?
We provide world-class ecommerce fulfillment services for online & wholesale, retailers and merchants, including same-day order fulfillment and strategically located warehouses.
Why does your business need ecommerce fulfillment provider?
- Build a better customer experience
With millions of eCommerce businesses in the USA market, you must find a way to stand out. By aligning ecommerce fulfillment services to modern customer preferences, you can deliver a world-class customer experience. This can provide you with a significant competitive advantage over other businesses that are either ignoring changing customer preferences or simply lack the resources in the USA. Providing the finest customer experience is valuable and it can turn one-time buyers into repeat loyal customers.
- To build trust & improve accountability
When customers buy anything in the USA, they expect transparency and accountability from their favorite brands. For example, you offer guaranteed 2 days shipping but your ecommerce order fulfillment services partner is unable to deliver within a committed timeline, your customers won’t be happy as they sit around waiting for a package that was supposed to arrive days ago. If they decide to call you to find out where their package is, but you aren’t given clarity because your fulfillment company doesn’t provide you visibility in their shipping processes. Working with a fulfillment provider who can guarantee predictable, accurate, and timely ecommerce fulfillment services USA will ensure full visibility equals a better customer experience which results in happy customers and more positive reviews.
- To Increase Efficiency & Decrease Cost
Strong eCommerce fulfillment processes will help you to save money and time at the same time improving efficiency. Furthermore, a positive fulfillment experience that translates into a great customer experience will assist you in attracting new customers and better satisfying existing ones. You can put that extra money back into your business thanks to the cost savings of outsourcing effective fulfillment services from a trusted ecommerce order fulfillment company and the additional revenue from repeat customers.
Order Fulfillment Process
- Warehousing
Warehousing, or the storage of your products, is the first and most important function in eCommerce fulfillment. It includes storing your product in an organized manner for easier access by a professional fulfillment company. Warehousing makes it easy to store all of your products in one convenient location, allowing you to process them quickly and keep track of your inventory more efficiently
- Inventory Management
The second important part of order fulfillment provided by the providers of ecommerce fulfillment services USA is inventory management, which involves keeping track of all products so that you can always know which ones are out of stock and replace your supply accordingly. Inventory management allows you to better gauge client expectations and plan ahead of time for your organization.
- Order Management
The management of incoming orders on your eCommerce website is referred to as order management. You can ensure that no order is missed and that all orders are processed appropriately before being delivered by using effective order management. Order management must be in perfect alignment with the warehousing and inventory management systems ensuring that all data is up to date.
- Pick & Pack
The eCommerce fulfillment chain moves on to the picking and packing process after an order is received. The order is picked up from its designated warehouse location and then packed using the necessary packaging material for the goods. The packaged product must be labeled to ensure that all relevant information is included for a smooth delivery process.
- Shipping
The shipping and logistics of the orders are the next and most important steps in the fulfillment process. After all of the foregoing procedures have been completed, a delivery executive is contacted, who transports the package to a courier hub, from which it is shipped to the customer’s delivery address. All orders must be turned over to delivery executives on time to avoid any delays in the first mile.
How to Select an eCommerce Fulfillment Service Provider
Every eCommerce company wants to grow. Customers want shipping that is faster, less expensive, and more dependable. The decision to leverage fulfillment as a revenue generator rather than a cost center is exciting – but is it right for you?
Asking yourself the following questions may help you determine if it is the right time for your company to partner with a third-party ecommerce fulfillment solutions provider.
- Is an in-house fulfillment arrangement causing a problem for my company?
- Is it possible for me to fulfill more orders on my own?
- Am I running out of storage space for my inventory?
- Are my shipping margins too thin?
- My Customers want faster delivery, How can I make that happen?
- Do I intend to expand my business?
FAQ’s
Selecting the right ecommerce order fulfillment partner company for your eCommerce store could mean the difference between success and failure. The following are the most frequently asked questions about our ecommerce order fulfillment services:
- What takes place in an order fulfillment center?
The customer’s order information is sent to our facility, where the inventory is stored so that items can be located and packed for shipping. The package is then shipped directly to your customer from our nearest fulfillment warehouse. These steps of ecommerce fulfillment may be invisible to your customers, but they are what will define your customer satisfaction in USA.
- How long does it take to ship an order?
For service orders, CDL Logistics, a leading name in offering the best ecommerce fulfillment services USA guarantees a 24-hour turnaround time. We value our clients’ time and take steps to ensure they receive the best services possible.
- Do you work with fragile items in the USA?
Yes, We have the means and capabilities to ensure that fragile products are handled properly when shipping across the USA, so you can relax and let us handle the order fulfillment process.
- Can you do customized packaging?
With our ecommerce fulfillment USA services, you can personalize your shipping label with your company information using our system. We can personalize your packing slip with your company’s information and logo. As an add-on service, marketing materials can also be inserted into all of your orders. Clients who need custom packaging frequently choose ready-to-ship packaging options.
