Ecommerce Fulfillment Services
Why should you hire CDL Logistics to handle your eCommerce and B2B fulfillment?
We provide world-class ecommerce fulfillment services for online & wholesale, retailers and merchants, including same-day order fulfillment and strategically located warehouses.
Why does your business need ecommerce fulfillment provider?
- Build a better customer experience
With millions of eCommerce businesses in the market, you must find a way to stand out. By aligning ecommerce fulfillment services to modern customer preferences, you can deliver a world-class customer experience. This can provide you with a significant competitive advantage over other businesses that are either ignoring changing customer preferences or simply lack the resources. Providing the finest customer experience is valuable and it can turn one-time buyers into repeat loyal customers.
- To build trust & improve accountability
When customers buy anything, they expect transparency and accountability from their favorite brands. For example, you offer guaranteed 2 days shipping but your fulfillment provider is unable to deliver within a committed timeline, your customers won’t be happy as they sit around waiting for a package that was supposed to arrive days ago. If they decide to call you to find out where their package is, but you aren’t given clarity because your fulfillment company doesn’t provide you visibility in their shipping processes. Working with a fulfillment provider who can guarantee predictable, accurate, and timely fulfillment will ensure full visibility equals a better customer experience which results in happy customers and more positive reviews.
- To Increase Efficiency & Decrease Cost
Order Fulfillment Process
- Inventory Management
- Order Management
- Pick & Pack
How to Select an eCommerce Fulfillment Service Provider
Every eCommerce company wants to grow. Customers want shipping that is faster, less expensive, and more dependable. The decision to leverage fulfillment as a revenue generator rather than a cost center is exciting – but is it right for you?
Asking yourself the following questions may help you determine if it is the right time for your company to partner with a third-party ecommerce fulfillment solutions provider.
1. What takes place in an order fulfillment center?
The customer’s order information is sent to our facility, where the inventory is stored so that items can be located and packed for shipping. The package is then shipped directly to your customer from our nearest fulfillment warehouse. These steps may be invisible to your customers, but they are what will define your customer satisfaction.
2. How long does it take to ship an order?
For service orders, CDL Logistics guarantees a 24-hour turnaround time. We value our clients’ time and take steps to ensure they receive the best services possible.
3. Do you work with fragile items?
Yes, We have the means and capabilities to ensure that fragile products are handled properly, so you can relax and let us handle the order fulfillment process.
4. Can you do customized packaging?
You can personalize your shipping label with your company information using our system. We can personalize your packing slip with your company’s information and logo. As an add-on service, marketing materials can also be inserted into all of your orders. Clients who need custom packaging frequently choose ready-to-ship packaging options.